Important Notes

• Please use public transportation when coming to the venue.

• Guests in middle school or younger must be accompanied by a parent or guardian.

• The event may be canceled due to inclement weather, such as strong winds, heavy rain, or thunderstorms. In particular, the decision to cancel due to strong winds may be made immediately before the event begins. No compensation will be provided in the event of cancellation due to inclement weather. Please be aware of this if you are traveling from a distance.

• This performance is not eligible for Rakuten Points.

• The lanterns use LED lights, so even children can enjoy them safely.

  Please do not release the lanterns into the sky. For environmental protection, they are designed to be released on a string.

  The handle and string are integrated, and the handle itself acts as a counterweight, so even if you accidentally let go, the lantern will not fly away.

• We do not accept cancellations, date changes, or refunds after registration for reasons attributable to the customer. Please be aware of this in advance.

• The release of the sky lanterns may be canceled, postponed, or partially modified depending on weather conditions.

  In the event of a postponement due to unavoidable reasons such as natural disasters or measures to prevent the spread of infectious diseases, we will announce the decision via our official social media accounts and our company website. In the event of a postponement, your ticket will remain valid for the rescheduled event, so please keep it in a safe place.

• This event will proceed even in light rain. In such cases, the lantern specifications may be modified. Please be aware of this in advance.

• There are no senior citizen discounts or disability discounts (for the ticket holder).

• We do not issue refunds for any ticket purchase errors. Please double-check your order at the time of purchase.

  We do not guarantee the validity of tickets purchased through private sales, auction sites, or ticket resellers. Furthermore, we strictly prohibit the resale of tickets for profit under any circumstances.

• We will not provide compensation for late arrival or failure to arrive due to crowding, accidents, or other similar circumstances. Furthermore, we will not compensate for travel expenses or other costs in the event of cancellation or postponement due to inclement weather.

• We will not reissue tickets under any circumstances due to damage or loss, even if you have proof of purchase (ticketing confirmation, receipt, or purchase screen).

• The event program may be subject to change due to natural disasters (earthquakes, volcanic eruptions, etc.) as well as war, terrorism, or similar events. Additionally, if the event is canceled for these reasons, no refunds will be issued.
  
  【Entry and Exit Information】
  The scheduled times are: Doors open at 3:00 PM / Lantern distribution begins at 5:15 PM / Lantern distribution ends at 6:15 PM / Lantern release at 6:30 PM.

  In the event of any schedule changes, we will post updates on the ticket sales page, official website, social media, and other channels, so please check these sources regularly.

  Regarding exit, the parking lot becomes extremely congested every year when vehicles are leaving. Please come by car only if you understand and accept these conditions; we ask that all other guests use public transportation whenever possible.
  
  【On-Site Information】

  Pets are allowed. We cannot provide pet-sitting services. Please ensure your pet is on a leash at all times.

  Elementary and middle school students are not permitted to enter unaccompanied. They must be accompanied by a parent or guardian.

  Please refrain from viewing the event outside the designated area. Viewing is strictly limited to the grounds of “Ogimachi Park.”

  
  【Age Restrictions / ID Verification】
  There are no age restrictions.

  We may need to verify your purchase information. Please bring a valid form of identification.

  Photography and video recording are scheduled to take place during this performance, and the images and footage may be published in various media or used in commercial video products. Please be aware that you may be photographed or recorded during the event.。